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The value of engaging a subject matter expert early in a project should be balanced against the potentially significant cost of paying for his or her expertise.

A) True
B) False

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Describe at least three alternative approaches to make decisions on a project team and describe when each is most appropriate?

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1. Consensus decision-making: In this ap...

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When a decision needs to be made quickly or requires significant authority it is often useful to delegate the decision to one or two team members.

A) True
B) False

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Information is power. Withholding or distorting project information is a viable and potentially useful approach to increase power for the project manager.

A) True
B) False

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The personal values of team members on high-performing teams can be enhanced through which of the following team behavior practices?


A) a constant focus on improvement
B) specification of individual routines and independent efforts
C) unilateral initiatives and personal competition
D) emphasis on formal procedures

E) C) and D)
F) None of the above

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Reward power relies upon persuading others based upon giving them some form of reward. It is most appropriately used when:


A) a team member performs well.
B) needed to maintain discipline.
C) others respect the project manager's opinion and expertise.
D) a team member is not performing

E) A) and C)
F) All of the above

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All of the following are among ground rules that have proven widely useful to project teams EXCEPT:


A) avoid conflict at all costs
B) consider at least two alternative approaches before proceeding
C) develop trust and encourage open discussion
D) use data when possible and make the data visible to all team members

E) B) and D)
F) A) and B)

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Which of the following is among the widely accepted project team success factors?


A) effective communication including performance feedback
B) unbridled attention to the quality of project deliverables, without regard to cost
C) extreme risk taking strategies to maximize project gains
D) use of coercion to resolve conflicts and problems

E) A) and B)
F) A) and C)

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When many members of the project team disagree,then it may be best to delay the decision,gather more data,or agree to let one person make the decision for the team.

A) True
B) False

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Effective conflict management skills are rarely useful on successful project teams.

A) True
B) False

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The personal values of team members on high-performing teams can be enhanced through all of the following effective communication practices EXCEPT:


A) free sharing of information within and beyond the team
B) open discussion of all important topics
C) proactive reporting of potential problems
D) encouragement of personal conflict

E) B) and D)
F) A) and B)

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All project teams progress uniformly through five stages of team development.

A) True
B) False

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Project teams often adopt ground rules to address which of the following relationship topics?


A) managing sponsors and senior leaders
B) managing customers and clients
C) protecting confidentiality
D) protecting the project sponsor

E) B) and D)
F) A) and C)

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All of the following are among the common sources of project conflict EXCEPT:


A) schedule
B) project priorities
C) technical approach
D) personalities

E) A) and D)
F) A) and C)

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Describe at least three approaches the members of your project team can employ to improve team performance.

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1. Regular communication and feedback: E...

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Great team synergy can help make a team's capability better than the individual team member's capabilities.

A) True
B) False

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During which stage of team development do team members attempt to jockey for power,ask many questions and establish dubious goals?


A) forming
B) storming
C) norming
D) performing

E) C) and D)
F) A) and D)

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When a project team member is not performing,rewards may not prove as effective as a coercive approach that threatens the team member with undesired consequences.

A) True
B) False

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Conflict over the best approach can be useful since it may bring out creative discussion and lead to better methods.

A) True
B) False

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Frequently,project managers lack legitimate power based upon position and instead resort to persuading others based upon personal relationships. This type of power is known as:


A) coercive power
B) referent power
C) connection power
D) positional power

E) A) and D)
F) B) and C)

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