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Essay
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True/False
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True/False
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Multiple Choice
A) a constant focus on improvement
B) specification of individual routines and independent efforts
C) unilateral initiatives and personal competition
D) emphasis on formal procedures
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Multiple Choice
A) a team member performs well.
B) needed to maintain discipline.
C) others respect the project manager's opinion and expertise.
D) a team member is not performing
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Multiple Choice
A) avoid conflict at all costs
B) consider at least two alternative approaches before proceeding
C) develop trust and encourage open discussion
D) use data when possible and make the data visible to all team members
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Multiple Choice
A) effective communication including performance feedback
B) unbridled attention to the quality of project deliverables, without regard to cost
C) extreme risk taking strategies to maximize project gains
D) use of coercion to resolve conflicts and problems
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True/False
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True/False
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Multiple Choice
A) free sharing of information within and beyond the team
B) open discussion of all important topics
C) proactive reporting of potential problems
D) encouragement of personal conflict
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True/False
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Multiple Choice
A) managing sponsors and senior leaders
B) managing customers and clients
C) protecting confidentiality
D) protecting the project sponsor
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Multiple Choice
A) schedule
B) project priorities
C) technical approach
D) personalities
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True/False
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Multiple Choice
A) forming
B) storming
C) norming
D) performing
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True/False
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True/False
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Multiple Choice
A) coercive power
B) referent power
C) connection power
D) positional power
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