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The CEO of Workforce asked the human resource manager, May, to propose an approach to incentive pay. May proposes that the company create a gainsharing plan. What action(s) by the company will best increase the likelihood that gainsharing will succeed?


A) hiring employees who prefer to work alone and equipping them with cost data
B) sharing data about costs and setting up time for employees to interact
C) indicating that failure to achieve goals will lead to job cuts
D) using incentive pay as a substitute for goal setting and performance standards
E) promoting continuous improvement and limiting time spent on personal interactions

F) B) and C)
G) A) and B)

Correct Answer

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Kotochi and Sons, a marketing company, has implemented a few incentive plans to motivate its employees. The organization encourages employees to learn new skills and cooperate with others. Which condition will contribute to employees' feeling that the organization's incentive pay plans are fair and something to pursue?


A) Employees must be able to understand the requirements of the incentive pay plan.
B) Equal incentives should be offered to all the employees of the organization.
C) Employees must be the key decision makers when creating incentive pay plans.
D) The company should not inform the employees about incentive plan changes.
E) Employees should make decisions that are only in favor of their interests.

F) B) and E)
G) C) and D)

Correct Answer

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In a company's merit pay program, an individual's compa-ratio represents


A) the individual's pay relative to the individual's performance rating.
B) the individual's pay relative to company's average pay for that position.
C) the individual's worth versus that of others in the organization.
D) the ratio of the individual's pay to benefits.
E) the average worth of the skills possessed by the individual.

F) C) and D)
G) None of the above

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As an incentive to work efficiently, some organizations pay production workers ________, a wage based on the amount they produce.


A) merit pay
B) a sales commission
C) standard hour pay
D) a piecework rate
E) a special bonus

F) C) and D)
G) D) and E)

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Which of the following best describes profit sharing?


A) a gainsharing program in which employees receive a bonus if the ratio of labor costs to the sales value of production is below a set standard
B) incentive pay in which payments are a percentage of the organization's profits and do not become part of the employees' base salary
C) a group incentive program that measures improvements in productivity and effectiveness and distributes a portion of profit to employees
D) a combination of performance measures directed toward the company's profit and used as the basis for awarding incentive pay
E) an incentive plan where a percentage of the previous year's profits is provided to the employees as a part of their salary

F) C) and E)
G) B) and C)

Correct Answer

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Julie, the HR manager at Forge Corp., wants to ensure that incentive pay rewards the individuals who contribute the most to the organization and whose contributions have grown since their pay rates were originally set. She determines that she can best accomplish these goals by paying an incentive amount based on individuals' performance ratings and compa-ratios. In this scenario, Julie would be applying the system of


A) merit pay.
B) piecework pay.
C) standard hour pay.
D) commissions.
E) attendance bonus.

F) A) and B)
G) A) and E)

Correct Answer

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Which statement is true about standard hour plans?


A) They encourage employees to focus exclusively on customer service.
B) They succeed only for employees who are not motivated by money.
C) They encourage employees to focus mainly on quality.
D) In terms of their pros and cons, they are very different from piecework plans.
E) They encourage employees to work as fast as they can.

F) B) and D)
G) A) and B)

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Vroom Motors, an automobile company, ties individual performance, profits, and other measures of employees' success to a particular form of pay. This form of pay is influential because the amount paid is linked to certain predefined behaviors or outcomes. What pay structure is exemplified in this scenario?


A) minimum wage
B) overtime pay
C) incentive pay
D) piecework rates
E) salary

F) All of the above
G) A) and B)

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What common condition is necessary for gainsharing to be successful in an organization?


A) employees who value working in groups
B) employers who do not set short-term goals for employees
C) work environment with minimum management commitment
D) employees who prefer minimum interaction and cooperation
E) low levels of cooperation and interaction

F) A) and B)
G) D) and E)

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Which incentive plans are specifically designed to promote group performance?


A) performance bonuses
B) gainsharing
C) standard hour plans
D) merit pay
E) commissions

F) C) and D)
G) B) and D)

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Retention bonuses are one-time incentives paid to top managers, engineers, top-performing salespeople, and information technology specialists in exchange for remaining with the company.

A) True
B) False

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True

Incentive pay for executives lays the groundwork for significant ethical issues.

A) True
B) False

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True

Executive pay at Ashcroft Inc., a manufacturing company, includes bonuses based on the year's profits or other measures related to the organization's goals. Sometimes, to gain tax advantages, the bonus is made part of executives' retirement plans. What is being exemplified in this scenario?


A) long-term incentives
B) balanced scorecards
C) piecework plans
D) employee stock ownership plans
E) short-term incentives

F) A) and D)
G) C) and D)

Correct Answer

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Organizations that want employees to focus on efficiency and on group incentives are most likely to implement a ________ program.


A) gainsharing
B) standard hour
C) bonus
D) commission
E) piece rate pay

F) B) and C)
G) None of the above

Correct Answer

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InfoTech Inc., a sales and marketing company, wants to combine the advantages of different incentive-pay plans and help employees understand the organization's goals. Which plan will help the company accomplish this goal?


A) the Scanlon plan
B) a balanced scorecard
C) a dashboard
D) an employee stock ownership plan
E) a differential piece rate system

F) A) and E)
G) B) and E)

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B

West End Hospital was concerned about rising costs for patients who have surgery for joint replacement. It tried rewarding staff in any quarter they met targets for lower use of supplies, but costs continued to rise. An investigation showed that one source of costs was the readmission of patients who experienced infections after surgery. The human resource department proposed setting up a gainsharing program with an effectiveness measure related to reducing infections. Which statement about gainsharing best supports this recommendation?


A) With gainsharing, employees are freed to collaborate on how to improve performance.
B) Gainsharing creates a competitive environment, so employees will try to outdo one another.
C) Gainsharing is appropriate because the jobs in this case are simple, and so are the performance standards.
D) Gainsharing will narrow employees' focus to the key aspects of their individual jobs and rewards.
E) The success of gainsharing requires management acceptance of employee input.

F) A) and B)
G) C) and D)

Correct Answer

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Under incentive pay, piecework rates are most suited for routine, standardized jobs with output that is easy to measure.

A) True
B) False

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Stock options are best suited to motivate day-to-day effort or to attract and retain top individual performers.

A) True
B) False

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Under the team awards type of group incentive, cost savings is excluded as a performance measure.

A) True
B) False

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In larger organizations that have stock ownership plans, the employees may not see a strong link between their actions and the company's stock price.

A) True
B) False

Correct Answer

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