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In an organization,decisions regarding adding new products,acquiring companies,and moving into foreign markets would most typically be made by:


A) the first-line management.
B) a sales manager.
C) the middle management.
D) a production manager.
E) the top management.

F) C) and D)
G) B) and D)

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Planning is a crucial management activity because:


A) it designs the map that lays the groundwork for the other functions.
B) the process of managing an organization ends with planning.
C) it eliminates other management functions like organizing and controlling.
D) it can never go wrong or fail.
E) what an organization wants to achieve is based on a planned course of action.

F) B) and D)
G) B) and E)

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The _____ style of leadership can be a powerful motivator because it demonstrates a great deal of trust and confidence in an employee and allows employees to meet their work demands with little or no interference.


A) free-rein
B) autocratic
C) authoritarian
D) repressive
E) totalitarian

F) C) and E)
G) A) and E)

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Hiring people to carry out the work of an organization is known as _____.


A) factoring
B) bartering
C) staffing
D) controlling
E) directing

F) B) and D)
G) C) and D)

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An organization's objectives regarding profits are generally stated in terms of:


A) the unlimited liability it has.
B) the money and assets left over after paying off business expenses.
C) its ability to promote diversity.
D) the time taken to release new products in the marketplace.
E) its ability to evaluate opportunity costs.

F) All of the above
G) None of the above

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_____ are very short-term plans that specify what actions individuals,work groups,or departments need to accomplish in order to achieve an organization's tactical plan and ultimately the strategic plan.


A) Operational plans
B) Protocols
C) Static plans
D) Referendums
E) Executive-level plans

F) A) and D)
G) B) and D)

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Managers need adequate _____ to pay for essential activities.


A) human resources
B) intangible resources
C) financial resources
D) non-renewable resources
E) biological resources

F) A) and D)
G) B) and D)

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_____,a type of plan for meeting objectives,generally cover periods ranging from one year or longer.


A) Functional plans
B) Tactical plans
C) Static plans
D) Operational plans
E) Strategic plans

F) B) and D)
G) C) and E)

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Which of the following statements is true of the management function of organizing?


A) Organizing is the process of evaluating and correcting activities to keep a business on course.
B) Organizing involves determining and administering appropriate rewards and recognition for employees in an organization.
C) Organizing is a management function that leads to the duplication of resources.
D) Organizing is the last step in the process of managing a business.
E) Organizing helps create synergy,whereby the effect of a whole system equals more than that of its parts.

F) A) and D)
G) D) and E)

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For an organization,the first step in the management function of controlling is to:


A) compare present performance with standards.
B) take corrective actions when necessary.
C) investigate the causes of any deviations.
D) measure the actual performance.
E) identify deviations from the standard.

F) B) and C)
G) A) and E)

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Which of the following statements is true of employee empowerment?


A) Employee empowerment is most assured in autocratic style of leadership.
B) Employee empowerment has been reducing in organizations.
C) Employee empowerment is not possible in companies that have a participative corporate culture.
D) Employee empowerment allows employees to provide input but not feedback on company decisions.
E) Employee empowerment does not mean that managers are not needed.

F) A) and C)
G) C) and D)

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If a manager is concerned about doing the work with the least cost and waste possible,then his or her primary managerial concern is:


A) efficiency.
B) effectiveness.
C) delegation.
D) hiring.
E) expertise.

F) A) and B)
G) All of the above

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Which of the following is an effective practice with regard to tactical plans?


A) They should cover a period of three years or more.
B) They should protect an organization from reacting to changes in the environment.
C) They should disregard a company's overall strategy.
D) They should be periodically reviewed and updated by an organization's management.
E) They should be established by an organization's first-line managers.

F) C) and D)
G) B) and C)

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