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What is servant leadership?

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Servant leadership is leadership that tr...

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Personalized charismatic leaders:


A) are more relationship-oriented than other leaders.
B) tend to have work groups that are more cohesive and team oriented.
C) are usually perceived as less manipulative than others.
D) do not use their power for socially beneficial causes.

E) B) and C)
F) None of the above

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Stewardship empowers followers to make decisions and to have control over their jobs while servant leadership helps them to grow professionally and personally.

A) True
B) False

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Explain the four phases of the transformation process.

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A transformational leader who is brought...

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Many who have worked with Bob say he is very charismatic. On his first day on the job as manager of the shipping and receiving department, Bob learns that the group has been debating the solution to a problem and has yet to arrive at a consensus. Some members think that a committee should be formed to come up with a final solution. Bob's immediate reaction is not in favor of such an idea. He indicates that he does not think a committee is needed. Within a short time of reviewing proposed solutions, Bob selects a plan and urges the group to start implementing it right away rather than waste any more time talking about it. This behavior describes what characteristic of a charismatic leader?


A) vision
B) superb communication skills
C) self-confidence and moral conviction
D) ability to inspire trust
E) high risk orientation
F) high energy and action orientation
G) relational power base
H) minimum internal conflict
I) ability to empower others
J) self-promoting personality

K) A) and D)
L) E) and J)

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Between the socialized charismatic leader (SCL) and the personalized charismatic leader (PCL), the PCL uses charisma for the benefit of others.

A) True
B) False

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Transactional leadership occurs when managers give monthly bonuses to salespeople for meeting and exceeding their monthly sales quotas.

A) True
B) False

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The transformational leadership process revolves around the leader-member exchange (LMX).

A) True
B) False

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The charismatic leader is seen as an object of identification by followers who try to emulate his or her behavior.

A) True
B) False

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Transformational leaders:


A) are usually few in number in organizations.
B) are most likely to emerge in the throes of a crisis.
C) can emerge from different levels of the organization.
D) usually come from higher-level management.

E) A) and D)
F) B) and D)

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Charismatic leaders empower followers by building their self-interest.

A) True
B) False

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Describe some key attributes of transformational leaders.

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Transformational leaders:
• See themselv...

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Stewardship is realized when authority and decision making are centralized.

A) True
B) False

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Citing specific examples, explain how charismatic leaders of the past used vision and superb communication skills to make their case.

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Charismatic leaders have the ability to ...

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Steward and servant leadership; have also been described as values-based leadership.

A) True
B) False

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The key to successful stewardship is based on all of the following values EXCEPT:


A) strong teamwork orientation.
B) effective listening.
C) equality assumption.
D) reward assumption.

E) A) and C)
F) All of the above

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Charismatic leaders such as Richard Branson, founder of the Virgin Group, frequently promote themselves and their vision.

A) True
B) False

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Identify a leader you have worked with or currently work with who you think has charismatic potential. Describe one trait or characteristic of this individual that, if developed, can transform him or her into an effective charismatic leader.

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The self-glorification motive is based on self-confidence and self-enhancement.

A) True
B) False

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All charismatic leaders are transformational, but not all transformational leaders are charismatic.

A) True
B) False

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