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When designing a questionnaire, arrange questions in a random order, intermixing simple and more complex topics.

A) True
B) False

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Matching ​Identify the letter of the choice that best matches the sentence or definition. -In determining this, one problem is that cost estimates tend to understate costs such as user support and downtime productivity losses.


A) ​Total cost of ownership (TCO)
B) ​Closed-ended
C) ​Agile method
D) ​A functional decomposition diagram (FDD)
E) ​Rapid application development (RAD)
F) ​Open-ended
G) ​CASE tool
H) ​Pool
I) ​The Unified Modeling Language (UML)
J) ​Scalable system

K) G) and H)
L) D) and G)

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One of the main activities in the systems analysis phase is _____, which involves fact-finding to describe the current system and identification of the specifications for the new system.


A) objective modeling
B) requirements modeling
C) goal-based modeling
D) user-based modeling

E) B) and D)
F) A) and B)

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Briefly describe the four phases of the rapid application development (RAD) model.

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The four phases of the RAD model are req...

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Compared with traditional methods, when properly used, joint application development (JAD) can result in _____.


A) less expense and greater manageability if the group is too large
B) a more accurate statement of system requirements
C) a better understanding of common goals
D) a stronger commitment to the success of the new system

E) A) and D)
F) A) and B)

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In addition to joint application development, another popular user-oriented method is _____, which resembles a condensed version of the entire SDLC with users involved every step of the way.


A) agile method
B) sampling
C) rapid application development
D) brainstorming

E) C) and D)
F) None of the above

Correct Answer

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When designing a questionnaire, the most important rule of all is to make sure that questions collect the right data in a form that can be used to further the fact-finding effort.

A) True
B) False

Correct Answer

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Matching ​Identify the letter of the choice that best matches the sentence or definition. -If one of these is available, analysts can use it to develop models and enter documentation from the joint application development (JAD) session.


A) ​Total cost of ownership (TCO)
B) ​Closed-ended
C) ​Agile method
D) ​A functional decomposition diagram (FDD)
E) ​Rapid application development (RAD)
F) ​Open-ended
G) ​CASE tool
H) ​Pool
I) ​The Unified Modeling Language (UML)
J) ​Scalable system

K) C) and H)
L) C) and D)

Correct Answer

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In addition to helping to gather and analyze facts, many programs also automatically perform fact-finding for systems analysts.

A) True
B) False

Correct Answer

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In the rapid application development (RAD) model, the _____ phase resembles the final tasks in the SDLC implementation phase.


A) requirements planning
B) user design
C) construction
D) cutover

E) B) and C)
F) C) and D)

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Case 4-1 ​John has finished compiling a list of the various members of the joint application development (JAD) group and the list is as follows: John is the JAD project leader, Tom is the representative from top management, Jennifer is a manager, Alen and Ian are users, Linda and Alex are systems analysts, and Clark is the recorder. -As John develops the agenda, he wants to put the name of the appropriate person next to the agenda item. Whose name would he put next to the final task on the agenda, the task of documenting the results of the JAD session and preparing the report that will be sent to JAD team members?


A) Clark
B) Tom
C) Linda
D) His own

E) None of the above
F) A) and D)

Correct Answer

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Due to the limited range of input and interaction among participants, few companies believe that a joint application development (JAD) group does not produce the best definition of a new system.

A) True
B) False

Correct Answer

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The personal interview usually is the least expensive fact-finding technique.

A) True
B) False

Correct Answer

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When preparing a representative sample from a list of 200 customers who complained about errors in their statements, a _____ might select any 20 customers.


A) systematic sample
B) stratified sample
C) random sample
D) comprehensive sample

E) A) and B)
F) B) and D)

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In a sequence diagram, vertical arrows represent messages from one object to another.

A) True
B) False

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A(n) _____, such as Microsoft Outlook, includes a private calendar, a to-do list, and powerful contact management features.


A) personal information manager (PIM)
B) enterprise architecture
C) swim lane
D) fact-finding application

E) A) and D)
F) B) and D)

Correct Answer

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To evaluate _____, a systems analyst needs information about projected future volume for all outputs, inputs, and processes.


A) scalability
B) reliability
C) compatibility
D) applicability

E) C) and D)
F) A) and B)

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When conducting an interview, after asking a question, allow the person enough time to think about the question and arrive at an answer.

A) True
B) False

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Which of the following is a general category of system requirements?


A) Daily reports
B) Inputs
C) Response time
D) Login security

E) A) and B)
F) B) and C)

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Matching ​Identify the letter of the choice that best matches the sentence or definition. -This provides various graphical tools, such as use case diagrams and sequence diagrams.


A) ​Total cost of ownership (TCO)
B) ​Closed-ended
C) ​Agile method
D) ​A functional decomposition diagram (FDD)
E) ​Rapid application development (RAD)
F) ​Open-ended
G) ​CASE tool
H) ​Pool
I) ​The Unified Modeling Language (UML)
J) ​Scalable system

K) E) and G)
L) A) and B)

Correct Answer

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