Question 1

An oversimplified behavioral pattern applied uncritically to groups of people is called a(n)

Accepted Answer

A)  stereotype.
B)  prejudice.
C)  prototype.
D)  ethnocentrism.E) A) and C)
F) A) and B)

Question 2

Which of the following statements about gender differences in communication is accurate?

Accepted Answer

A)  Women tend to have more attentive eye contact than men.
B)  Women tend to make more expansive gestures than men.
C)  Women tend to focus more on the big picture rather than details.
D)  Women tend to make more "I" statements,whereas men make more "we" statements.E) None of the above
F) A) and B)

Question 3

Business communicators in low-context cultures,such as the United States and Germany,assume that messages must be explicit;communicators relyexclusively on the written or spoken word.

Accepted Answer

A) True 
 B)False

Question 4

The North American Free ________ Agreement has expanded trade among Canada,the United States,and Mexico.

Accepted Answer

The answer of The North American Free ________ Agreement has...

Question 5

Which of the following statements about power distance is mostaccurate?

Accepted Answer

A)  The Power Distance Index measures how people in different societies relate to more powerful individuals.
B)  In Asian cultures people are more relaxed about social status and the appearance of power.
C)  ​Perceptions of power are individual and generally not culture driven.
D)  In high-power-distance cultures,subordinates see themselves as equal to their supervisors.E) All of the above
F) A) and C)

Question 6

Social media are not effective intercultural communication tools because they only reinforce cultural differences.

Accepted Answer

A) True 
 B)False  False

Question 7

A stereotype,which is an oversimplified behavioral pattern applied uncritically to groups,is always false.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following U.S.laws prohibits payments to foreign officials for the purpose of obtaining or retaining business?

Accepted Answer

A)  Sarbanes-Oxley Act of 2002
B)  Foreign Corrupt Practices Act of 1977
C)  USA Patriot Act of 2001
D)  Personal Responsibility and Work Opportunity Act of 1996E) C) and D)
F) A) and B)

Question 9

When faced with an intercultural ethical dilemma,you should ask yourself if the action is legal,if you can rule out a better alternative,if a trusted advisor would agree,and ________.​

Accepted Answer

A)  ​if there is money to be made
B)  ​how your decision will benefit your company
C)  ​if you would do it if you were on the opposite side
D)  ​if religious beliefs are involvedE) C) and D)
F) All of the above C

Question 10

New amazing forms of transportation are among the important factors increasing globalization.

Accepted Answer

A) True 
 B)False

Question 11

By tradition,businesspeople in the United States typically place a high value on

Accepted Answer

A)  group membership.
B)  individual action and personal responsibility.
C)  being able to avoid saying "no."
D)  relying on context and feelings when making decisions.E) All of the above
F) A) and C) B

Question 12

Compare and contrast low-context and high-context cultures in three of the following areas: individualism and collectivism,time orientation,power distance,and communication style.

Accepted Answer

Student answers will vary but should inc...

Question 13

Communicators in ________ -context cultures,such as those in Japan,China,and Middle Eastern countries,pay attention to more than the words spoken.They emphasize interpersonal relationships,nonverbal expression,physical setting,and social setting.

Accepted Answer

The answer of Communicators in ________ -context cultures,such as those...

Question 14

Leonard will be traveling on business to a country where he knows bribes are a normal part of business.Which of the following is the best advice for Leonard?

Accepted Answer

A)  Because the Foreign Corrupt Practices Act of 1977 applies only to U.S.companies,Leonard can legally pay bribes to international companies to obtain business.
B)  Leonard should offer nonmonetary benefits,such as additional customer service,in lieu of paying bribes.
C)  Paying bribes is just a normal cost of doing business,and Leonard will be able to include the bribes he pays on his expense report.
D)  So that Leonard's company can remain competitive globally,Leonard should pay any bribe requested.E) A) and D)
F) B) and C)

Question 15

Jackson will be attending a professional conference in Vietnam.What should he do to try to enhance oral communication with his colleagues?

Accepted Answer

A)  Assume that his colleagues will speak English well because it is so widely used around the world.
B)  Learn how to speak Vietnamese fluently.
C)  Assume that a yes,a nod,or a smile indicates comprehension.
D)  Listen without interrupting.E) A) and D)
F) B) and C)

Question 16

Dale recently completed diversity training.Which of the following was he most likely taught during the training?

Accepted Answer

A)  If you work hard enough at it,you can talk about cultures without using mental categories,representations,and generalizations to describe groups.
B)  Unfounded generalizations about people and cultures can lead to bias and prejudice.
C)  Today the word stereotype has a positive meaning.
D)  Because they are fixed and rigid,stereotypes are always entirely false.E) None of the above
F) B) and D)

Question 17

An example of a country with a high-context culture is

Accepted Answer

A)  Germany.
B)  Japan.
C)  Scandinavia.
D)  U.S.E) B) and D)
F) A) and B)

Question 18

Select the most accurate statement about culture.

Accepted Answer

A)  Culture is a subject that is usually taught in high school.
B)  Cultural attitudes are not learned until adulthood.
C)  Culture is not something we can be taught;it's something we possess at birth.
D)  Cultural rules of behavior learned from your family and society are conditioned from early childhood.E) A) and C)
F) A) and B)

Question 19

The term ________ is used to describe mental representations based on general characteristics that are not fixed and rigid,but rather are open to new definitions.

Accepted Answer

The answer of The term ________ is used to describe...

Question 20

An example of a country that has a low-context culture is

Accepted Answer

A)  the United States.
B)  Saudi Arabia.
C)  China.
D)  Japan.E) A) and D)
F) A) and C)

Exam 3: Intercultural Communication

An oversimplified behavioral pattern applied uncritically to groups of people is called a(n)

Correct AnswerverifiedShow Answer

Which of the following statements about gender differences in communication is accurate?

Correct AnswerverifiedShow Answer

Business communicators in low-context cultures,such as the United States and Germany,assume that messages must be explicit;communicators relyexclusively on the written or spoken word.

Correct AnswerverifiedShow Answer

The North American Free ________ Agreement has expanded trade among Canada,the United States,and Mexico.

Correct AnswerverifiedShow Answer

Which of the following statements about power distance is mostaccurate?

Correct AnswerverifiedShow Answer

Social media are not effective intercultural communication tools because they only reinforce cultural differences.

Correct AnswerverifiedFalse

A stereotype,which is an oversimplified behavioral pattern applied uncritically to groups,is always false.

Correct AnswerverifiedShow Answer

Which of the following U.S.laws prohibits payments to foreign officials for the purpose of obtaining or retaining business?

Correct AnswerverifiedShow Answer

When faced with an intercultural ethical dilemma,you should ask yourself if the action is legal,if you can rule out a better alternative,if a trusted advisor would agree,and ________.​

Correct AnswerverifiedC

New amazing forms of transportation are among the important factors increasing globalization.

Correct AnswerverifiedShow Answer

By tradition,businesspeople in the United States typically place a high value on

Correct AnswerverifiedB

Compare and contrast low-context and high-context cultures in three of the following areas: individualism and collectivism,time orientation,power distance,and communication style.

Correct AnswerverifiedStudent answers will vary but should inc...View AnswerShow Answer

Communicators in ________ -context cultures,such as those in Japan,China,and Middle Eastern countries,pay attention to more than the words spoken.They emphasize interpersonal relationships,nonverbal expression,physical setting,and social setting.

Correct AnswerverifiedShow Answer

Leonard will be traveling on business to a country where he knows bribes are a normal part of business.Which of the following is the best advice for Leonard?

Correct AnswerverifiedShow Answer

Jackson will be attending a professional conference in Vietnam.What should he do to try to enhance oral communication with his colleagues?

Correct AnswerverifiedShow Answer

Dale recently completed diversity training.Which of the following was he most likely taught during the training?

Correct AnswerverifiedShow Answer

An example of a country with a high-context culture is

Correct AnswerverifiedShow Answer

Select the most accurate statement about culture.

Correct AnswerverifiedShow Answer

The term ________ is used to describe mental representations based on general characteristics that are not fixed and rigid,but rather are open to new definitions.

Correct AnswerverifiedShow Answer

An example of a country that has a low-context culture is

Correct AnswerverifiedShow Answer

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False

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When faced with an intercultural ethical dilemma,you should ask yourself if the action is legal,if you can rule out a better alternative,if a trusted advisor would agree,and ________.

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C

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B

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