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Large non-profit organizations such as the United Way and Girl Scouts of the USA are known to operate using a matrix structure.

A) True
B) False

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When work specialization is extensive


A) employees perform a single task.
B) employees perform many tasks.
C) employees are often highly challenged.
D) employees are often inefficient.
E) jobs tend to be large.

F) B) and D)
G) C) and D)

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The ____________________ refers to a clearly defined line of authority in the organization that includes all employees.

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The functional structure is appropriate when the primary goal is innovation and flexibility.

A) True
B) False

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People in management positions have formal authority to direct and control immediate subordinates.

A) True
B) False

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The nature of the virtual network structure means that the subcontractor becomes a permanent part of and an internal division of the organization.

A) True
B) False

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Which of the following refers to the number of employees reporting to a supervisor?


A) The line of authority
B) The span of management
C) The chain of command
D) The management chain
E) Delegation

F) A) and B)
G) B) and D)

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The ____________________ structure means that the firm subcontracts many of its major functions to separate companies and coordinates their activities from a small headquarters organization.

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Coordination is the quality of collaboration across departments.

A) True
B) False

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The framework in which the organization defines how tasks are divided,resources are deployed,and departments are coordinated is called ____________________.

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organizati...

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List the three basic types of production technology.

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The three basic types of produ...

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____________________ means that people in management positions have formal authority to direct and control immediate subordinates.

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The use of teams may lead to too much


A) division of labor.
B) decentralization.
C) authority and responsibility in top management's hands.
D) formalization.
E) narrow span of management.

F) A) and D)
G) A) and C)

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The outcome of information and cooperation is


A) organization.
B) planning.
C) coordination.
D) differentiation.
E) controlling.

F) A) and B)
G) A) and C)

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All of the following are advantages of a divisional structure EXCEPT


A) high concern for customers' needs.
B) fast response, flexibility in an unstable environment.
C) emphasis on overall product and division goals.
D) development of general management skills.
E) there is little duplication of services across divisions.

F) D) and E)
G) A) and D)

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Marissa was recently assigned to a committee whose task is to research new product opportunities.Once this group generates a list of six or seven viable options,it will be disbanded.This group is also known as a


A) team.
B) standing committee.
C) permanent committee.
D) task force.
E) none of these

F) A) and D)
G) B) and E)

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____ means that decision authority is located near the ____ of the organization.


A) Centralization, bottom
B) Decentralization, top
C) Centralization, top
D) Centralization, middle
E) None of these

F) C) and E)
G) A) and B)

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Reengineering basically means preserving the past by establishing the sequence of activities by how work was done.

A) True
B) False

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With a cost leadership strategy,the organization attempts to develop innovative products unique to the market.

A) True
B) False

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Relative to the functional structure,the divisional structure


A) encourages decentralization.
B) has a higher degree of work specialization.
C) has a more pronounced division of labor.
D) has excellent coordination across departments.
E) results in an efficient use of resources.

F) None of the above
G) A) and B)

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