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Exam 2: International Management and Cultural Diversity

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Question 21

Multiple Choice

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Billy is a supervisor from Billings, Montana (United States) . You can tell that Billy is ethnocentric when he

A) worries about the U. S. trade deficit.
B) decorates his cubicle with photos of cowboys, cowgirls, and their horses.
C) claims that the "real good people are only from Montana."
D) deliberately hires people who will make his group more diverse.

E) All of the above
F) None of the above

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Question 22

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A country's balance of trade is

A) the trade deficit..
B) a trade surplus.
C) the difference between exports and imports in both goods and services.
D) the lowering of the value of currency

E) B) and D)
F) C) and D)

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Question 23

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A key feature of a transnational corporation is that it operates worldwide with one national headquarters.

Which one of the following is the least likely to be an advantage of cultural diversity to the organization?

You have good global leadership skills when you can

David Smith was sent Moscow to develop a working relationship with a large Russian firm. When he met the company's Russian branch director, he gave his best smile, handshake and friendly joke…only to be met with a dreary and unhappy look." Later, Smith learned that Russian culture fosters smiling in private settings and seriousness in business settings. 1. David Smith was sent Moscow to develop a working relationship with a large Russian firm. When he met the company's Russian branch director, he gave his best smile, handshake and friendly joke…only to be met with a dreary and unhappy look." Later, Smith learned that Russian culture fosters smiling in private settings and seriousness in business settings. 1. What does this example show about doing business in a different culture? 2. What do you advise Mr. Smith to do?

What is the case against global outsourcing?

A concern many labor union officials have about NAFTA is that it has created

The trade deficit can be attributed to

A major goal of diversity training is to bring about workplace harmony.

An advantage noted about globalization is that with research and development being done overseas products can be developed 24 hours per day, with workers from different time zones passing off work to each other.

The World Trade Organization

Before diversity can offer that competitive advantage it must be woven into the fabric of the organization.

A success factor for businesses in the global marketplace is to

A successful player in the global marketplace has deep roots in local markets.

Critics of NAFTA point out that the agreement does not maintain labor or environmental standards

The European Union is an alliance of Great Britain, France, and Italy to help penetrate new markets in North America and the Pacific Rim.

As the U. S. dollar strengthens in comparison to other currencies, it becomes more expensive for other countries to purchase American goods and services.

A major effect of a weak currency is that companies based in the country with the weak currency

Direct foreign investment is the most advanced form of multinational business activity.