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A(n) _____ can be a vehicle for fostering team building and reinforcing expectations, roles, relationships, and commitment to the project.

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well-run m...

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While trying to assess commitment of project stakeholders, a(n) _____ meeting or a Web conference might be the most appropriate medium to use.

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Research has indicated that in a face-to-face interaction, _____ percent of information is through body language.


A) 58
B) 35
C) 7
D) 75

E) A) and B)
F) A) and C)

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Which of the following questions is typically addressed by a project forecast?


A) How much more money will be needed to complete the project?
B) Does the quality of output match our goals?
C) Are our clients satisfied with the speed and quality of work on this project?
D) How comfortable are employees with the software and technology being used on the project?

E) B) and C)
F) None of the above

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Using the formula for calculating the number of communication channels, how many channels would two people require?


A) 1
B) 2
C) 3
D) 4

E) All of the above
F) None of the above

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According to the guidelines provided by Practical Communications, Inc., a(n) _____ is the most appropriate medium for giving complex instructions.


A) phone call
B) e-mail
C) meeting
D) Web Site

E) A) and C)
F) A) and D)

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A(n) _____ forces meeting organizers to plan the meeting and gives potential participants the chance to decide whether they need to attend.

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The email is the most appropriate medium for all types of communications.

A) True
B) False

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Using the formula for calculating the number of communication channels, how many channels would five people require?


A) 9
B) 10
C) 11
D) 14

E) B) and C)
F) A) and B)

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Describe the concepts of informal methods for distributing information. How do they compare to formal methods for distributing information?

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It is not enough for project team member...

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The outputs of the _____ process are communications management plan and project documents updates.

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planning c...

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Rarely does the receiver interpret a message exactly as the sender intended.

A) True
B) False

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According to the guidelines provided by Practical Communications, Inc., a(n) _____ is the most inappropriate medium for addressing negative behavior.


A) voice mail
B) e-mail
C) meeting
D) Web Site

E) None of the above
F) All of the above

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An example of push communication is _____.


A) meetings
B) video conferencing
C) voice mails
D) blogs

E) None of the above
F) C) and D)

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A(n) _____ allows users to create custom Web sites to access documents and applications stored on shared devices.

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