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BMW allows customers to design their own vehicle from a set of options at BMW's Web site. What is this called?

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This is ma...

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Imagine that you are presenting a workshop on Requirements for Effective Segmentation. Briefly describe the five traits of market segments that will help your audience understand your topic.

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The size, purchasing power, and profiles...

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When Pacific Fisheries groups its customers as countries by regions such as Asia, Australia, or New Zealand, it is using which segmenting base?


A) economic
B) political and legal
C) geographic
D) demographic

E) All of the above
F) C) and D)

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To evaluate the different market segments your company is serving, you would look at which of the following factors?


A) consumer size
B) product growth
C) segment structural attractiveness
D) company culture
E) company competitors

F) A) and B)
G) All of the above

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Ad man Rosser Reeves believes that firms should develop a USP for each brand and stick to it. What does USP stand for?


A) unique selling product
B) unique services practice
C) unique sales pitch
D) unique selling proposition
E) universally strategic practice

F) A) and E)
G) None of the above

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________ marketing tailors brands and promotions to the needs and wants of specific cities, neighborhoods, and even stores.


A) Undifferentiated
B) Differentiated
C) Niche
D) Local
E) Variable

F) B) and C)
G) A) and E)

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What assumption about consumers is made by a marketer using intermarket segmentation?

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Such marketers assume that seg...

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In which step of target marketing is the marketing mix created in detail?

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Once a marketing positioning statement h...

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When a company chooses a target marketing strategy, its choices are influenced by factors related to company resources, the degree of product variability, and the product's life-cycle stage.

A) True
B) False

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When it first opened for business, Home Depot claimed to offer better products at lower prices. This hard-to-sustain value proposition is called ________.


A) more-for-the same
B) more-for-less
C) same-for-less
D) more-for-more
E) same-for-more

F) C) and E)
G) C) and D)

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When Kia offers a new model of car with the same features as a comparable Toyota or Ford and provides a longer warranty, Kia is following a more-for-less strategy.

A) True
B) False

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For market segments to be useful they must be measurable, accessible, substantial, differentiable, and actionable.

A) True
B) False

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Half of a marketer's consumers buy a product because it is "in style"; the other half buy the product because of its superior functionality. What is this type of segmentation called?

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This is be...

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A company or market offer can be differentiated along the lines of product, image, services, channels, or ________.


A) prices
B) nonprice factors
C) people
D) customer service
E) location

F) D) and E)
G) C) and D)

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Most market targeting draws no criticism because it ________ customers.


A) benefits
B) education
C) disadvantages
D) harm
E) expenses

F) B) and E)
G) All of the above

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Bob and Phyllis Cords own two retail stores, one in Nanaimo and one in Victoria. Though the cities are only 60 kilometers apart, the consumers at both stores are very different demographically. Bob and Phyllis alter the product offerings between both locations in an effort to cater to both demographic groups. This is an example of ________.


A) local marketing
B) psychographic segmentation
C) individual marketing
D) demographic segmentation
E) mass marketing

F) A) and B)
G) A) and E)

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Mass customization has made relationships with customers ________.


A) irrelevant
B) more important than ever
C) less profitable
D) easier
E) self-conceptualized

F) All of the above
G) A) and B)

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Which type of statement first states the product's membership in a category and then shows its point-of-difference from other members of the category?


A) mission statement
B) vision statement
C) differentiation statement
D) positioning statement
E) statement of intent

F) B) and D)
G) A) and C)

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Explain how companies identify attractive market segments and choose a target marketing strategy.

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To target the best market segments, the ...

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Purrsonals.com calls itself "the cat lover's social network." Which targeting approach best describes the site's approach?


A) undifferentiated marketing
B) differentiated marketing
C) mass marketing
D) niche marketing
E) substitute marketing

F) B) and E)
G) C) and D)

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