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Exam 13: Management, motivation, and Leadership: Bringing Business to Life

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Question 51

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Which question would most likely be the focus of a tactical planning process?

A) How many workers should we schedule for the Dothan plant to meet the needs of next week's production schedule?
B) Should we merge with another company?
C) How can the firm best respond to expected competitive threats over the next five years?
D) Should we buy some new machinery for our Dothan plant?

E) B) and C)
F) B) and D)

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Question 52

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Which of the following help(s) managers find value in an overload of information?

A) technical skills
B) logical analysis
C) decision making
D) critical thinking

E) B) and C)
F) C) and D)

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Question 53

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Barry Olson has mastered strong technical skills as the manager of a large category killer toy store.He is very skilled at all the aspects of managing the store and the employees of the store.Soon,he will take a new position as regional manager for several toy stores.Which of the following skill types will he be using to communicate,coach,and motivate managers who have positions similar to his old position?

The business division academic dean at Bell Valley College has two faculty positions to fill.She will ask other faculty members to serve on a hiring committee.This committee will be responsible for interviewing candidates and making hiring recommendations to the dean.The dean will take the committee's remarks very seriously in making the final selection.We would describe the dean's leadership style as which of the following?

Which theory,attributed to Victor Vroom,is based on the key concept that workers will be motivated if they believe that their effort will lead to good performance,and good performance will lead to a meaningful reward?

Which of the following means breaking workers into logical groups?

Which of the following means directing,inspiring,and motivating individuals to achieve organizational goals?

Autocratic leaders reserve the right to make the final decision,but they usually consult with their followers and frequently follow their advice.

SWOT analysis evaluates a company's competitive position in the marketplace.

Describe the three basic leadership styles and explain when each might be appropriate.

Planning for unexpected events is called tactical planning.

Free-rein leaders set objectives for their employees,but they give them the freedom to choose how they want to accomplish goals.

What is the term for action plans that are intended to create a significant advantage over the competition?

Strategic planning is high-level,long-term planning that establishes a vision for the company,defines long-term objectives and priorities,determines broad action steps,and allocates resources.

Discuss how expectancy theory and equity theory impact employee motivation.

What type of departmentalization divides employees into groups based on where customers are located,which can mean that different departments serve specific regions?

Organizations that want to improve the morale of employees tend to use a centralized organization.

Managers with strong technical skills have expertise in a specific functional area or department.

Theory X managers assume that workers dislike their jobs and prefer to be directed rather than use their own initiative.

Planning determines the structure for individual jobs and the overall organization.