A) Texas
B) California
C) Illinois
D) New York
E) Pennsylvania
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True/False
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Multiple Choice
A) is an attempt to explain the significance of differences in demographics
B) sharpens the search for prospects beyond demographic data
C) reveals only a skeleton and not a person
D) challenges good copywriters to appeal to the interests of a specific segment's lifestyle
E) reveals the soul of a person
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Essay
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Multiple Choice
A) value self-sacrifice
B) lack sophistication
C) are self-assured
D) are less educated than other generations
E) prefer not to change the world
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Multiple Choice
A) having a customer orientation.
B) analyzing and using the best in market intelligence.
C) making the sale for the sale's sake.
D) delivering customer-defined quality.
E) building long-term relationships.
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Multiple Choice
A) English
B) Irish
C) German
D) Latin American
E) Spanish
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Multiple Choice
A) advertising media
B) product value analysis
C) SWOT
D) census data
E) market share analysis
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Multiple Choice
A) second largest minority segment
B) about 16 percent of the population
C) Purchasing power was $870 billion in 2008.
D) fastest-growing ethnic minority
E) largest minority segment
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Multiple Choice
A) market segmentation.
B) target marketing.
C) positioning.
D) customer value.
E) making the sale.
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Multiple Choice
A) were in front of their television sets more than other groups.
B) have relatively high disposable incomes.
C) have relatively high discretionary income.
D) have been courted more aggressively by businesses than women.
E) have formed brand loyalties.
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True/False
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Short Answer
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Multiple Choice
A) Detroit
B) San Francisco
C) New York
D) Philadelphia
E) Houston
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True/False
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Multiple Choice
A) began in the 1970s with PRIZM.
B) was first used by SRI through its VALS approach.
C) is a recent phenomenon.
D) was pioneered by Yankelovich Partners, Inc. in the past five years.
E) has been proven ineffective.
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Multiple Choice
A) the South and West.
B) the South.
C) the Pacific Northwest.
D) the West.
E) the Mid-West and Mid-Atlantic.
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Multiple Choice
A) are actually more important than commonly thought
B) sometimes referred to as the 20/80 rule
C) sometimes referred to as the 80/20 rule
D) Exact percentages vary with the product and product category.
E) identified by who they are, when they buy, and where they are
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