FiltersDone

Question type

Essay

Multiple Choice

Short Answer

True False

Matching

Exam 8: Project Quality Management

Show Answer

Share

---

All types

Filters

Study FlashcardsPractice ExamLearn

Question 31

Multiple Choice

Review LaterAdd Note

Review Later

_____ is a cost that relates to all errors not detected and not corrected before delivery to the customer.

A) Prevention cost
B) Appraisal cost  
C) Internal failure cost
D) External failure cost

E) All of the above
F) A) and B)

Correct Answer

verified

Show Answer

Question 32

Short Answer

Review LaterAdd Note

Review Later

Genichi Taguchi's _____ methods focus on eliminating defects by substituting scientific inquiry for trial-and-error methods.

Correct Answer

verified

Show Answer

Question 33

Multiple Choice

Review LaterAdd Note

_____, a quality system standard is a three-part, continuous cycle of planning, controlling, and documenting quality in an organization.

The Six Sigma approach works best for a project where a quality problem is identified between the current and desired performance.

Products that are accepted by project stakeholders are considered to be validated deliverables.

_____ are the screens and reports the system generates.

What are the five phases in the DMAIC process? Briefly describe each one.

_____ is a technique that helps identify which variables have the most influence on the overall outcome of a process.

In TQC, product quality is more important than production rates, and workers are allowed to stop production whenever a quality problem occurs.

_____ is the ability of a product or service to perform as expected under normal conditions.

_____ correct(s) or prevent(s) further quality problems based on quality control measurements.

_____ involves choosing part of a population of interest for inspection.

The _____ means taking responsibility for failures or not meeting quality expectations.

_____ addresses how well a product or service performs the customer's intended use.

A(n)_____ is a structured review of specific quality management activities that help identify lessons learned that could improve performance on current or future projects.

Integration testing involves testing of each individual component to ensure that it is as defect-free as possible.

Complete the formula: sample size = 0.25 * ( _____ /acceptable error)2

Which of the following is one of Deming's 14 Points for Management?

A _____ is a standard of measurement in quality management.

_____ is the degree to which a system performs its intended function.