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Exam 9: Project Human Resource Management

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Question 51

Multiple Choice

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_____ is based on an individual's personal charisma.

A) Legitimate power
B) Coercive power  
C) Reward power
D) Referent power

E) A) and D)
F) A) and C)

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Question 52

Multiple Choice

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According to Herzberg, which of the following is a motivational factor?

A) Recognition
B) Salary  
C) Training
D) Health benefits

E) C) and D)
F) A) and B)

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Question 53

Short Answer

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Herzberg called factors that cause job satisfaction _____.

In the MBTI, the _____ dimension relates to the manner in which you gather information.

_____ power is getting people to do things based on a position of authority.

_____ issues that affect how people work and how well they work include motivation, influence and power, and effectiveness.

Managers who follow _____ assume that the average worker wants to be directed and prefers to avoid responsibility.

_____ involves using incentives to induce people to do things.

_____ is a relation of harmony, conformity, accord, or affinity and is important for communication.