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Exam 5: Leading and Managing Project Teams

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Question 1

Multiple Choice

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Which of the following styles of handling conflict is most appropriate whenever there is enough time,trust can be established,the issue is important to both sides and buy-in is needed? 

A)  forcing / competing 
B)  smoothing / accommodating 
C)  compromising 
D)  collaborating / problem solving

E) C) and D)
F) B) and D)

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Question 2

Multiple Choice

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It is argued that project teams progress through five stages of team development.Which of the following sequences best represents this progression? 

A)  forming, norming, storming, performing, reforming 
B)  forming, storming, norming, performing, adjourning 
C)  forming, storming, norming, performing, reforming 
D)  forming, performing, reforming, norming, adjourning

E) A) and D)
F) B) and C)

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Question 3

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Frequently,project managers lack legitimate power based upon position and instead resort to persuading others based upon personal relationships.This type of power is known as: 

The value of engaging a subject matter expert early in a project should be balanced against the potentially significant cost of paying for his or her expertise over a longer period of time.

Synergy results in a team having a collective capability that exceeds the sum of individual capabilities.

All project teams progress uniformly through five stages of team development.

When a decision needs to be made quickly or requires significant authority it is often useful to delegate the decision to one or two team members.

High-performing project teams start with the personal values of team members.List these values and discuss three ways that a project manager can strive to improve upon them.

The standard approach to making decisions on a project is to clearly and consistently vest decision making authority in the sponsor and project manager.

To help the team be successful,project managers need to understand the stages of project team development so that they can employ different leadership strategies in response to the behavioral characteristics of the team as they move through each stage of team development.

Conflict over ideas on how to proceed with a project can lead to more creative approaches.

Project teams often adopt ground rules to address which of the following relationship topics?​ 

Describe at least three approaches that project managers can use to build individual and project team capability.

Information is power.Withholding or distorting project information is a viable and potentially useful approach to increase power for the project manager.

Virtually all studies have determined that relationship conflict can contribute positively to a project team's success.

High-performing project teams will typically persevere despite challenges,produce high quality results and consistently meet or exceed stakeholder expectations.

Cultural patterns differ in various parts of the world,so project team members need to be more sensitive as to how their actions are interpreted.Project managers working with global and virtual project teams need to be especially mindful of the increased need for communications.Discuss some of the extra communications challenges posed by virtual and global project teams,along with a few approaches to address these challenges.

The process of improving the competencies,team member interaction,and overall team environment to enhance project performance is known as:​ 

Which of these is NOT one of the capabilities that will help project team members develop team synergy? ​ 

Describe the beneficial and destructive aspects of conflict on a project and identify at least three out of the six  steps in the conflict resolution process that a project manager can use.