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Diversity management has become an area of vital importance to a firm's long-term success.

A) True
B) False

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True

"Reasonable accommodation" simply means making buildings more accessible by building ramps.

A) True
B) False

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The Age Discrimination In Employment Act prohibits discrimination in employment for individuals younger than 25 and older than 50.

A) True
B) False

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False

When an employee is nearing retirement,the supervisor should be all of the following EXCEPT _____.


A) promoting pre-retirement planning activities
B) barring them from attending company social functions
C) discussing pensions, insurance, and other financial matters
D) asking them to attend retirement-related workshops during work hours

E) B) and D)
F) B) and C)

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When A2B Inc.hired its first disabled employee who is confined to a wheelchair,the company installed ramps and railings at all entrances.A2B is _____ to help the disabled employee.


A) providing reasonable accommodation
B) following the policy of equitable pay
C) expanding its rehabilitation program
D) taking affirmative action

E) B) and D)
F) B) and C)

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Comparable worth is the concept that jobs should be paid at the same level if they require similar skills and/or abilities.

A) True
B) False

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Supervisors normally should refer workforce compliance questions to a _____.


A) personal attorney
B) human resource staff person
C) foreign legal consultant
D) secretary

E) B) and D)
F) A) and C)

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Describe who is protected by the ADA.What must employers do to comply with the ADA?

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The Americans with Disabilities Act covers individuals with mental or physical impairments.It requires that employers with 15 or more employees be able to provide access to public spaces for individuals with disabilities,and to make necessary alterations to public accommodations and commercial facilities for accessibility by people with disabilities.

What is reverse discrimination?

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Reverse discrimination may be charged wh...

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Describe some of the barriers that minorities face in terms of workforce integration.

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Minorities face barriers that include a ...

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The Americans with Disabilities Act excludes people with _____ from its list of people with physical impairments who shall receive protection from employment discrimination.


A) cancer
B) HIV/AIDS
C) poor eyesight
D) epilepsy

E) All of the above
F) None of the above

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Differences in ethnic/cultural backgrounds do not contribute to prejudicial attitudes and treatment of minority employees.

A) True
B) False

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Which of the following situations would probably NOT be a case of sexual harassment?


A) A prospective employee is subjected to sexually suggestive questions during a job interview.
B) A male supervisor sends his female secretary a bouquet of roses during Secretary Appreciation Week.
C) A female employee is in a work situation in which she sees suggestive calendars and hears off-color jokes on a daily basis.
D) A female supervisor makes sexual advances to a male subordinate.

E) B) and C)
F) A) and B)

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What is the best way for supervisors to manage all employees in their departments?

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Supervisors should consistentl...

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Supervisors of integrated racial groups may be reluctant to discipline anyone to avoid charges of discrimination.

A) True
B) False

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Protected group employees are classes of employees who have been afforded protection by supervisory management.

A) True
B) False

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Manuel is a supervisor at a quick-service restaurant where employees exhibit excessive tardiness.If workers are tardy three times in one month,they receive a disciplinary written warning.Manuel gives the same warning to every employee who is late three times in one month,regardless of whether the employee is in a protected group category.This example demonstrates that Manuel is using _____.


A) the OUCH test for supervision
B) an employee morale survey for supervision
C) discrimination in the supervision of the employees
D) affirmative action while supervising employees

E) B) and C)
F) A) and D)

Correct Answer

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A qualified disabled individual under the Americans with Disabilities Act is someone with a disability who can perform the essential components of a job with reasonable accommodation.

A) True
B) False

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The philosophy behind affirmative-action plans is to overcome the impact of past discrimination and to provide greater opportunities for underrepresented groups to participate in the workforce at large.

A) True
B) False

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Which of the following situations would a court or enforcement agency MOST likely consider illegal discrimination against non-English-speaking individuals?


A) The Omaha General Hospital in Minnesota requires all staff nurses to speak English.
B) Kramer's Department Store in Kentucky requires all sales staff to speak English.
C) The Dash Corporation in New York requires its cement masons to speak English.
D) Warner's Inc. in Chicago requires its PR officer to speak English.

E) B) and D)
F) A) and D)

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