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Exam 13: Management, Motivation, and Leadership: Bringing Business to Life

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Question 51

True/False

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"What emergency preparedness process should we consider in the event of a catastrophic emergency?" is an example of a question answered by a contingency plan.

A) True
B) False

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Question 52

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According to Maslow, when individuals feel secure and free from harm or fear, which of the following needs have they satisfied?

A) esteem needs
B) safety needs
C) social needs
D) physiological needs

E) B) and D)
F) B) and C)

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Question 53

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Which type of managers believe that employee intellectual capacity is underutilized and that employees can be motivated with a variety of rewards?

An organization's mission statement is usually a complex document that provides a detailed description of the principles that guide the organization and the way those principles should be applied to its major business initiatives.

A manager's leadership style is defined by the way he or she utilizes power.

Which of the following involves measuring organizational performance and making adjustments as needed?

What is strategic planning? What are the key steps of the strategic planning process?

Which of the following varies based on the abilities of the manager and the subordinates, the nature of work being done, the location of the employees, and the need for planning and coordination?

According to Maslow, when individuals have what is required for basic survival-food, water, clothing, and shelter- which of the following needs have they satisfied?

Which of the following is most likely to represent an effective statement of a strategic goal?

In recent weeks, Elliott has been working especially hard because he thinks he is in line for special recognition as employee of the year-an award that might eventually lead to other types of recognition and perhaps even a promotion. Elliott appears to be motivated largely by the desire to satisfy what Maslow would classify as esteem needs.

Which theory, attributed to Victor Vroom, is based on the key concept that workers will be motivated if they believe that their effort will lead to good performance, and good performance will lead to a meaningful reward?

Planning determines the structure for individual jobs and the overall organization.

An organization chart is a visual representation of the company's formal structure.

Planning for unexpected events is called tactical planning.

Development of a firm's mission is part of the operational planning process.

Gen Yers tend to be patient, embrace stability, and remain focused on the achievement of long-run objectives.

Equity theory proposes that individual rewards are based on employee motivation and not based on individual efforts or performance.

Which type of managers assume that employees dislike work, that motivation is best accomplished by threats and coercion, and that people prefer to be directed rather than use their own initiative?

What does a comparison of the specific types of skills used by the different levels of management suggest?