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Essay
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View Answer
Short Answer
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Multiple Choice
A) Burlington Northern and Santa Fe Railroad
B) BostonCoach
C) Verizon Communications
D) RivalWatch
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Multiple Choice
A) Transaction processing systems
B) AI systems
C) Expert systems
D) CRM system
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Short Answer
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Multiple Choice
A) The analysis and redesign of workflow within and between enterprises
B) A standardized set of activities that accomplish as specific task, such as processing a customer's order
C) Integrates all departments and functions throughout an organization into a single TI system so that employees can make decisions by viewing enterprisewide information on all business operations
D) None of the above
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True/False
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Multiple Choice
A) Intelligent system
B) Artificial intelligence
C) Neural network
D) Intelligent agent
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True/False
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True/False
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True/False
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Multiple Choice
A) Throughput
B) Usability
C) Transaction speed
D) Response time
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True/False
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Multiple Choice
A) Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information.
B) The ability to look at information from different perspectives
C) Enables users to get details, and details of details, of information
D) Finds the inputs necessary to achieve a goal such as a desired level of output
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Multiple Choice
A) Usability
B) Customer satisfaction
C) Financial Return on Investment
D) System availability
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Short Answer
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Multiple Choice
A) People need to analyze large amounts of information
B) People must make decisions quickly
C) People must apply sophisticated analysis techniques to make good decisions
D) People no longer have to worry about protecting the corporate asset of organizational information
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True/False
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Multiple Choice
A) Transactional data
B) Analytical information
C) Timeliness
D) Quality
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