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Which survey method results in the most in-depth information and the best response rate?


A) Telephone
B) Mail
C) Personal
D) Internet

E) A) and B)
F) None of the above

Correct Answer

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The simplest approach to gathering primary information is:


A) observation.
B) focus groups.
C) experimentation.
D) interviewing.

E) B) and C)
F) A) and D)

Correct Answer

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When products cannot be easily differentiated,the entrepreneur is forced to charge a lower price than the competition.

A) True
B) False

Correct Answer

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Competitor analysis begins with:


A) gathering samples of the competitors product(s) .
B) discovering each competitors advertising budget.
C) documenting the current strategy of each primary competitor.
D) identifying which competitors are most successful.

E) B) and C)
F) A) and D)

Correct Answer

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The major interacting components that enable a firm to successfully provide products to the marketplace are called the:


A) marketing plan.
B) marketing mix.
C) marketing system.
D) marketing structure.

E) All of the above
F) B) and C)

Correct Answer

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Business-to-business marketing involves:


A) sales to households for personal consumption.
B) a more direct channel of distribution than consumer markets.
C) selling products such as household furniture.
D) selling products and services through certified representatives.

E) B) and D)
F) A) and C)

Correct Answer

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In business-to-business which advertising and promotion method would be the least likely to be used?


A) Trade magazines
B) Direct sales
C) Trade shows
D) TV ads

E) B) and C)
F) A) and D)

Correct Answer

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Market conditions,product attributes,cost benefits and venture attributes are all part of which major consideration in channel selection?


A) Degree of directness
B) Number of channel members
C) Criteria in selection of channel members
D) Number of channels

E) B) and D)
F) All of the above

Correct Answer

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Focus groups are an informal method for gathering in-depth marketing information.

A) True
B) False

Correct Answer

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Which is the first step in preparing a marketing plan?


A) Identifying strengths and weaknesses
B) Defining the target market
C) Establishing goals and objectives
D) Defining the business situation

E) A) and B)
F) All of the above

Correct Answer

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Telephone surveys have the poorest response rate.

A) True
B) False

Correct Answer

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False

Which survey method is the most expensive?


A) Telephone
B) Mail
C) Personal
D) Internet

E) A) and C)
F) B) and C)

Correct Answer

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C

Marketing research involves the gathering of information in order to determine who will buy the product and what the most effective promotion strategy would be.

A) True
B) False

Correct Answer

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The final price of a product or service is the sum of total cost plus profit margin.

A) True
B) False

Correct Answer

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The marketing mix consists of the following variables: external environmental factors,internal environmental factors,and marketing strategy.

A) True
B) False

Correct Answer

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Manufacturer's representatives are marketing middlemen that:


A) take title and physical possession of the product.
B) take physical possession of the product.
C) work exclusively for the entrepreneur.
D) are paid a commission when a sale is made.

E) All of the above
F) A) and D)

Correct Answer

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The marketing plan is designed to answer three basic questions: where have we been,where do we want to go,and how do we get there?

A) True
B) False

Correct Answer

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Market segmentation is the process of:


A) describing market conditions.
B) dividing the market into smaller homogeneous groups.
C) presenting future opportunities.
D) exploring new market opportunities.

E) A) and B)
F) B) and D)

Correct Answer

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It is harder to charge a high price if the company operates in a differentiated product market.

A) True
B) False

Correct Answer

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The _________ element of the marketing mix involves decisions as to what is the most appropriate channel.


A) product
B) price
C) distribution
D) promotion

E) A) and D)
F) A) and B)

Correct Answer

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C

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