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Describe the concept of servant-leadership. Identify at least five servant-leadership characteristics, and give an example of each.

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The term servant-leadership was coined b...

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Fiedler's contingency model identifies which leadership styles?


A) Transactional or transformational
B) Task-motivated or relationship-motivated
C) Servant or laissez-faire
D) Active or passive
E) Trait or behavioral

F) B) and D)
G) A) and E)

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Meta-analysis is a statistical procedure that computes an average relationship between two variables.

A) True
B) False

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In Fiedler's model, ________ refers to the extent that a leader has the support, loyalty, and trust of the work group.


A) Leader-member relations
B) LMX
C) Laissez-faire
D) Relationship-motivation
E) Consideration

F) A) and D)
G) A) and C)

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Low-quality leader-member exchanges are not good for individuals or groups.

A) True
B) False

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Transformational leadership cannot be learned.

A) True
B) False

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Jim is the daytime supervisor for an automobile assembly line. He supervises 45 people who perform relatively routine jobs that require minimal training. The shop is unionized, so Jim has little latitude when it comes to dismissing poor performers. However, he does have the authority to transfer employees and has been known to reassign poor performers to less desirable jobs on the assembly line. Jim has a reputation for only transferring employees with just cause, and generally is viewed as a fair supervisor by his employees. Although he would like greater autonomy to determine salaries, Jim generally divides bonuses and raises equally among his employees. To do otherwise would likely create conflict with union members and representatives. According to Fiedler's model, how would Jim's leader-member relations be described?


A) Nonexistent
B) Poor
C) Moderate
D) Good
E) Absolute

F) A) and B)
G) None of the above

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Which of the following is not a general category of leader behaviors?


A) Transactional
B) Task-oriented
C) Relationship-oriented
D) Passive
E) Transformational

F) C) and D)
G) B) and E)

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The quality of an LMX is influenced by the quality of the followers, not of the leader himself or herself.

A) True
B) False

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What is psychological empowerment? How can a manager increase psychological empowerment in subordinates?

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Empowering leadership represents the ext...

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According to Fiedler's theory, a low-control situation favors a __________ leader.


A) Task-motivated
B) Relationship-motivated
C) Charismatic
D) Consultative
E) Laissez-faire

F) B) and E)
G) A) and B)

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Tammy participates actively in the weekly team meetings, but when it comes to doing her work, she tends to do it her own way, often disregarding company policies and her boss's wishes. Tammy is probably a(n) :


A) Rebel
B) Diplomat
C) Partisan
D) Independent
E) Helper

F) None of the above
G) C) and D)

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Machiavellianism entails the use of manipulation, and is positively related to leadership effectiveness.

A) True
B) False

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The trait approach to leadership attempts to identify personality characteristics or interpersonal attributes that can be used to differentiate leaders from followers.

A) True
B) False

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According to House's path-goal theory, employees with an internal locus of control are likely to prefer participative or achievement-oriented leadership.

A) True
B) False

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Jim is the daytime supervisor for an automobile assembly line. He supervises 45 people who perform relatively routine jobs that require minimal training. The shop is unionized, so Jim has little latitude when it comes to dismissing poor performers. However, he does have the authority to transfer employees and has been known to reassign poor performers to less desirable jobs on the assembly line. Jim has a reputation for only transferring employees with just cause, and generally is viewed as a fair supervisor by his employees. Although he would like greater autonomy to determine salaries, Jim generally divides bonuses and raises equally among his employees. To do otherwise would likely create conflict with union members and representatives. According to Fiedler's model, how would Jim's position power be described?


A) Expert
B) Political
C) Strong
D) Moderate
E) Weak

F) A) and E)
G) B) and E)

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Leader-member exchange theory focuses on:


A) The leader's traits
B) The leader's behavior
C) The leader's vision
D) The leader's relationships with followers
E) The leader's position in the organization

F) B) and C)
G) C) and D)

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Leader behavior is more important than leader traits when it comes to effectiveness.

A) True
B) False

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Leadership can be assessed at the individual, group, or organization levels.

A) True
B) False

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Define transactional leadership. Compare and contrast this with the initiating structure type of leader behavior.

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Transactional leadership focuses on clar...

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