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Business-to-business (B2B)network is a company-specific virtual information system that allows workers to share their knowledge and expertise and find others to help solve ongoing problems.

A) True
B) False

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Too much decentralization has disadvantages for an organization.

A) True
B) False

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State the differences between a line manager and a staff manager.

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A line manager is someone in the direct ...

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When managers group workers both by function and by product within the same structure,they are said to be following the matrix structure.

A) True
B) False

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Division of labor among employees is the result of the differentiation process.

A) True
B) False

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Write a brief note on liaison roles,task forces,and cross-functional teams.

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Liaison roles,task forces,and cross-func...

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A Place for Pizza encourages the basic division of labor among "chefs" and "food servers" where chefs perform all tasks involved in actual cooking and food servers perform all tasks involved in giving food to the customers.Which of the following grouping tasks is A Place for Pizza implementing?


A) Functional structure
B) Job design
C) Divisional structure
D) Product structure
E) Matrix structure

F) A) and C)
G) A) and B)

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According to contingency theory,there can be only one best way to design an organization's structure.

A) True
B) False

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When customers around the world are willing to buy the same kind of product,or slight variations thereof,managers are more likely to pursue a _____ structure.


A) market
B) customer
C) global geographic
D) global transitional
E) global product

F) None of the above
G) A) and E)

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According to the job characteristics model,list and define the characteristics that determine how motivating the job is. G. R. Oldham, every job has five characteristics that determine how motivating the job is. They are as follows: • Skill variety: The extent to which a job requires that an employee use a wide range of different skills, abilities, or knowledge.

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According to the job characteristics mod...

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A differentiation strategy aimed at increasing the customer's perception of an organization services usually succeeds even with an inflexible structure.

A) True
B) False

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The extent to which a job requires a worker to perform all of the tasks that are required to complete the job is known as:


A) skill variety.
B) task identity.
C) task significance.
D) feedback.
E) autonomy.

F) B) and E)
G) A) and E)

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Team members in a market structure are known as two-boss employees.

A) True
B) False

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In which type of organizational design are employees correctly referred to as two-boss employees?


A) Product structure
B) Matrix structure
C) Geographic structure
D) Functional structure
E) Divisional structure

F) B) and D)
G) A) and B)

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Increasing the degree of responsibility that a worker has over his/her job is known as job simplification.

A) True
B) False

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At Xen Ltd.,each product line is managed within a division.In each of these divisions,the division manager is responsible for creating the business-level strategy for the product line.What type of structure is the organization using?


A) Geographic structure
B) Market structure
C) Product structure
D) Functional structure
E) Transitional structure

F) All of the above
G) A) and E)

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The relative authority that each manager in the organization has from the CEO down to the lowest-level manager is called the _____ of the organization:


A) span of control
B) unity of command
C) corporate ladder
D) unity of direction
E) chain of command

F) A) and E)
G) D) and E)

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The extent to which the design of a job requires the worker to perform all of the tasks that are required to complete the job successfully is known as the task significance.

A) True
B) False

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The more skilled its workforce,the less likely an organization is to use a flexible,decentralized structure.

A) True
B) False

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Discuss four ways in which a manager could redesign the job of a subordinate to enrich that subordinate's job.

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Job enrichment is increasing the degree ...

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