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Two examples of process-focused performance measures for sequencing rules are flow time and lateness.

A) True
B) False

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The table below includes processing times and due dates for five jobs. The table below includes processing times and due dates for five jobs.    a.Use the Shortest Processing Time Rule (SPT) to determine the average flow time. b.Use the Earliest Due Date Rule (EDD) to determine the average lateness. a.Use the Shortest Processing Time Rule (SPT) to determine the average flow time. b.Use the Earliest Due Date Rule (EDD) to determine the average lateness.

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a.Sequence the jobs as D-E-A-C-B. Flow t...

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If the highest priority is to minimize the average job lateness, then the jobs sequence should begin with those jobs requiring


A) The shortest processing time
B) The smallest critical ratio
C) The least remaining operations
D) The longest processing time

E) None of the above
F) All of the above

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Which of the following is an example of a situation for which a Gantt chart would be appropriate?


A) developing a factory layout
B) tracking inventory levels over time
C) monitoring job schedules
D) forecasting personnel requirements in a two-shift operation

E) C) and D)
F) A) and B)

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ScheduleAnywhere.com on-line software helps clients do all the following except


A) Schedule employees from any computer with Internet access.
B) Decide how much to overbook for each day of the week.
C) See who's scheduled and who's available.
D) Avoid scheduling conflicts.

E) C) and D)
F) A) and B)

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Scheduling applies to all aspects of the value chain.

A) True
B) False

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A movie theater requires the following minimum number of employees, each of which is required to have two consecutive days off. A movie theater requires the following minimum number of employees, each of which is required to have two consecutive days off.   How many employees are needed so that each as two consecutive days off? Construct a work schedule for these employees. How many employees are needed so that each as two consecutive days off? Construct a work schedule for these employees.

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Five employees are needed. Num...

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Considering a two-resource sequencing problem,


A) The makespan is the same for any sequence of jobs
B) Flow time is minimized
C) The goal is to minimize makespan
D) Each job can be processed by either resource first

E) A) and B)
F) B) and D)

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A print shop has five large commercial printing jobs to finish. They are trying to decide whether to use the shortest processing time (SPT) or the first-come first-served (FCFS) sequencing rule. Data on estimated processing time (in hours) and time to promised completion (in hours) is as follows (jobs shown in order of arrival): A print shop has five large commercial printing jobs to finish. They are trying to decide whether to use the shortest processing time (SPT) or the first-come first-served (FCFS) sequencing rule. Data on estimated processing time (in hours) and time to promised completion (in hours) is as follows (jobs shown in order of arrival):    a.What is the average flow time in hours using the FCFS rule? b.What is the average job lateness in hours using the FCFS rule? c.What is the average flow time in hours using the SPT rule? d.What is the average job lateness in hours using the SPT rule? a.What is the average flow time in hours using the FCFS rule? b.What is the average job lateness in hours using the FCFS rule? c.What is the average flow time in hours using the SPT rule? d.What is the average job lateness in hours using the SPT rule?

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a.First-come first-served:Order of jobs:...

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Rescheduling rarely occurs unless customers change their requested due dates.

A) True
B) False

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High flow times reduce WIP inventory.

A) True
B) False

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In sequencing jobs in a flow shop with two resources, Johnson's rule finds a sequence that has the smallest makespan.

A) True
B) False

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In sequencing a set of jobs on a single processor, different sequences will have different makespans but the same average flow times.

A) True
B) False

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Explain the three categories of criteria used to evaluate job sequencing performance. For each category, provide two example measures.

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1.Process-focused performance criteria: ...

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Triage by nurses in an emergency room would be an example of


A) Scheduling
B) Sequencing
C) Appointments
D) Shortest-processing-time rule

E) None of the above
F) A) and B)

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Johnson's sequencing rule is used to sequence


A) several jobs through several work centers
B) several jobs through one work center
C) two jobs through several work centers
D) several jobs through two work centers

E) A) and C)
F) A) and D)

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Staff scheduling attempts to match available personnel with the needs of the organization by performing what four steps?

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1.Accurately forecasting demand and tran...

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In practice, whenever processing times of a set of jobs are about equal, managers typically use a first-come, first-serve rule.

A) True
B) False

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The following five jobs, along with their processing time and due dates, are given below. The following five jobs, along with their processing time and due dates, are given below.    a.Use the Shortest Processing Time Rule (SPT) and determine the average flow-time for the five jobs b.Use the Earliest Due Date Rule (EDD) and determine the average lateness and tardiness. a.Use the Shortest Processing Time Rule (SPT) and determine the average flow-time for the five jobs b.Use the Earliest Due Date Rule (EDD) and determine the average lateness and tardiness.

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a.Sequence the jobs as C-B-E-D-A. Flow t...

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Since all jobs eventually get done, job sequencing has no effect on resource utilization.

A) True
B) False

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