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The loss of executives, personnel or workplace violence is and example of which type of crisis?


A) economic
B) human resource
C) psychopathic
D) Natural

E) A) and B)
F) A) and C)

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The emergence of "issues managers" is a direct outgrowth of


A) the professionalism of the field.
B) the rise of public affairs specialists to CEO positions.
C) the changing mix of issues that managers have had to handle.
D) college programs that train issues managers.

E) A) and D)
F) A) and C)

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In practice, issues management may only be conducted when it is housed, organizationally, in a department of its own.

A) True
B) False

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The conventional approach to issues management addresses issues that fall within the domain of public policy or public affairs management.

A) True
B) False

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Communications planning should be a part of managing business crisis.

A) True
B) False

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Which of the following is seen by Steven Fink as the first vital stage in crisis management?


A) identifying the crisis
B) isolating the crisis
C) managing the crisis
D) ending the crisis

E) A) and D)
F) B) and D)

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There are four crisis stages. Which of the following is not one of the four?


A) prodromal crisis stage
B) acute crisis stage
C) Chronic crisis stage
D) strategy crisis stage

E) C) and D)
F) B) and D)

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T. Graham Molitor has advocated that there are only three leading forces in predicting social change: leading events, leading literature, and leading political jurisdictions.

A) True
B) False

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