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Hector is a maintenance supervisor at a large petroleum refinery in Texas.His friend,Ronald,who works at another refinery in Louisiana,informs Hector about a vacancy for a maintenance manager's position at the Louisiana refinery and asks him to apply for the position.Hector is an example of a(n)


A) referral.
B) direct applicant.
C) virtual employee.
D) internal employee.
E) poached employee.

F) B) and E)
G) B) and C)

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A comparison of the proportion of workers in protected subgroups with the proportion that each subgroup represents in the relevant labor market is called a workforce utilization review.

A) True
B) False

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Ron works as a sale executive for Janus Inc.,a large manufacturer of turbocharged engines.He hears about a vacancy for sales manager at Ios Inc.,a competitor in the same industry,and sends in his resume requesting Ios to consider him for the vacancy.Ron is an example of a(n)


A) poached employee.
B) virtual employee.
C) internal employee.
D) referral.
E) direct applicant.

F) A) and B)
G) A) and D)

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A critical aspect of the program implementation step of human resource planning is


A) setting a benchmark for determining the relative success of a program.
B) making sure that some individual is held accountable for achieving the stated goals.
C) selecting the best option for redressing a pending labor shortage or surplus.
D) ascertaining whether the company has successfully avoided any potential labor surpluses or shortages.
E) focusing attention on redressing a pending labor supply problem.

F) A) and B)
G) C) and D)

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The typical organizational response to a labor shortage has been either hiring temporary employees or outsourcing,responses that are fast and high in revocability.

A) True
B) False

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The purpose of setting specific quantitative goals is


A) to make sure that employees are held accountable for achieving the stated goals.
B) to ascertain whether the company has successfully avoided any potential labor surpluses or shortages.
C) to collect data about current employees,measure their performances,and compare the results with global standards in order to get a better idea of the firm's international competence.
D) to focus attention on a problem and provide a benchmark for determining the relative success of any programs aimed at redressing a pending labor shortage or surplus.
E) to predict areas within the organization where there will be future labor shortages or surpluses.

F) B) and E)
G) A) and B)

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Due to a series of resignations from the organization,Zylon Inc.,a large software firm,is facing an acute labor shortage.During which of the following human resource planning steps would the firm contemplate several options to address the labor issue?


A) Goal setting and strategic planning
B) Program evaluation
C) Forecasting
D) Program implementation
E) Data collection

F) C) and E)
G) B) and E)

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Debbie feels that her employer let her go for no reason.Although the company practices employment-at-will,she still pursues resolution with the EEOC.This is called


A) counter cyclical hiring policy.
B) outsourcing policy.
C) employment-at-will policy.
D) due process policy.
E) affirmative action policy.

F) A) and B)
G) A) and C)

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Sometimes,organizations advertise just to promote themselves as a good place to work in general.This is called


A) product advertising.
B) image advertising.
C) informative advertising.
D) proactive advertising.
E) subliminal advertising.

F) A) and D)
G) A) and C)

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Forecasting indicates that the need for skilled technical employees in your company will increase dramatically this year.If the company continues on its present course,it will experience a substantial labor shortage by year's end.Something must be done fast,but management is concerned about maintaining its flexibility.Which of the options for avoiding expected labor shortages would be most appropriate under these circumstances? Explain your answer.

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The company has two criteria for selecti...

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Explain downsizing and discuss the major reasons that organizations engage in it.Explain why downsizing strategies are or are not generally successful.

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Downsizing is the planned elimination of...

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Which of the following is an advantage of relying on internal recruitment sources?


A) It is a good way to strengthen one's own company,while weakening one's competitors at the same time,because it increases diversity.
B) It generates a sample of applicants who are well known to the firm.
C) The applicants are relatively less knowledgeable about the company's vacancies and are hence easily trainable.
D) Because of the applicants' lack of knowledge about a particular position,their expectations are easy to meet.
E) It results in a workforce whose members all think alike and who therefore are more suited to innovation.

F) A) and D)
G) A) and E)

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Typically,"call center" staffing is the only type of work that is being offshored.

A) True
B) False

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When a company faces a shortage of employees in the workforce,and it predicts that current demand for products or services may not extend to the future,it will


A) try to garner more hours out of the existing labor force.
B) recruit and train new employees.
C) be willing to hire part-time employees.
D) decrease the production rate by half to meet quality standards.
E) lease out its machinery to other factories,thereby maintaining income.

F) A) and B)
G) A) and C)

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A leading indicator is an objective measure that accurately predicts future labor demand.

A) True
B) False

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Which of the following is a method used to reduce an expected labor shortage that is low on revocability?


A) Overtime
B) New external hires
C) Temporary employees
D) Outsourcing
E) Retrained transfers

F) B) and E)
G) C) and E)

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Image advertising is often effective because job applicants develop ideas about the general reputation of the firm and then this spills over to influence their expectations about the nature of specific jobs at the organization.

A) True
B) False

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Which of the following is the biggest downside for large job sites?


A) Most job sites do not return with quick results,which can be frustrating for an applicant.
B) Because of the sheer size of the website,there is a lack of differentiation between candidates listed on the site.
C) Job sites offer lackluster customer service,which is a huge disappointment for applicants.
D) Most job sites post jobs that are completely unrelated to an employee's expertise and job interest.
E) While they promise excellent service,the exuberant service charges discourage applicants from using job sites.

F) B) and E)
G) B) and C)

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Since there are fewer students on campus,security does not have to wait to shrink their workforce.Which option should administrators choose to reduce those numbers quickly?


A) Early retirement
B) Retraining
C) A hiring freeze
D) Natural attrition
E) Demotions

F) B) and C)
G) D) and E)

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Discuss the major options organizations have for reducing labor surpluses.In doing so,discuss how they vary in terms of speed and the amount of human suffering.

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Options that are fast but result in high...

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