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During the __________ phase of the interview,medical assistants should introduce themselves and state the purpose of the interview.

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The __________ in POMR charts lists the patient's diagnoses in chronologic order.

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The physician's initial impression of the patient's presenting problem is called the __________.

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When conducting a patient interview,the medical assistant should sit behind a desk with arms crossed and wait for the patient to establish eye contact.

A) True
B) False

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Which of the following includes the patient's dietary habits,smoking history,and alcohol consumption?


A) Family history
B) Past history
C) Social history
D) Database
E) ROS

F) C) and D)
G) A) and C)

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The size and shape of a wound would be included in the objective area of the progress notes of SOAPE documentation.

A) True
B) False

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An example of an objective sign of disease is the patient's reported level of pain.

A) True
B) False

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Which of the following involves asking a question or summarizing a patient's thoughts?


A) Restatement
B) Clarification
C) Reflection

D) A) and B)
E) All of the above

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When you begin working in the healthcare environment,it will be important that you follow HIPAA regulations about patient confidentiality.Summarize four important factors to consider when complying with HIPAA.

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1. Limit the disclosure of PHI according...

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Objective data include which of the following?


A) Complaints of pain
B) Social history
C) Blood pressure recordings
D) Past medical history

E) None of the above
F) A) and B)

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Which of the following involves stating an observation or recognition of a patient's feeling?


A) Restatement
B) Clarification
C) Reflection

D) None of the above
E) B) and C)

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Describe the organization of SOAPE notes.

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SOAPE notes are organized as follows:
S ...

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Mrs.Elizabeth Stewart was recently diagnosed with diabetes mellitus type 2.She refuses to meet with a dietician because,she states,"The tests must be wrong.No one in my family has diabetes." Which defense mechanism is she displaying?


A) Sublimation
B) Denial
C) Repression
D) Suppression

E) All of the above
F) B) and C)

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Which of the following is a closed question or statement?


A) "Tell me about your headaches."
B) "Does your head hurt?"
C) "How are you feeling?"

D) All of the above
E) None of the above

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Which of the following explains a sign of disease?


A) Patient c/o pain
B) Reports of dizziness for 3 days
C) Abdominal cramping for 2 weeks
D) Elevated blood pressure

E) B) and C)
F) A) and D)

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Which of the following is considered a safeguard mandated by HIPAA?


A) Passwords access to all electronic health records
B) Computer monitor shields
C) Turning monitors away from patient traffic areas
D) All of the above

E) B) and C)
F) C) and D)

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Sally Tipoke,age 17,is scheduled for her first Pap test today.She appears anxious and scared.Choose the medical assistant's most appropriate statement.


A) "There's no need to worry about the test.Dr.Smith never hurts anyone."
B) "You look worried about the exam.Can I answer any questions?"
C) "If you just think about something positive,it will be over before you know it."
D) "Dr.Smith expects you to stay still during the exam."

E) All of the above
F) B) and C)

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A sign is a patient-reported indication of disease.

A) True
B) False

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Therapeutic interactions with children include all of the following except


A) allowing the child to decide whether a breathing treatment is needed.
B) permitting the child to play with your stethoscope.
C) praising the child for cooperative behavior.
D) playing a game to distract the child.

E) A) and B)
F) A) and C)

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Asian patients may have difficulty maintaining eye contact during an interview.

A) True
B) False

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