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Apple's iTunes is an example of what type of innovation?


A) continuous
B) service
C) breakthrough
D) product
E) accidental

F) A) and B)
G) A) and C)

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Which of the following is the final step in the "wheel of innovation?"


A) imagining
B) experimenting
C) assessing
D) designing
E) scaling

F) C) and D)
G) C) and E)

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A sustainable business


A) is involved in risk taking from position of performance difficulty.
B) has lack of information regarding what exists in the business environment and what developments may occur.
C) creates products or services that become so widely used that they largely replace prior practices and competitors.
D) meets the needs of customers as well as protects the natural environment for future generations.
E) is an organization motivated by desperation to escape existing difficulties.

F) C) and D)
G) B) and E)

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Finheat, a financial services organization, advertises its financial products and instruments on social networking sites and other websites. This implies that the firm is utilizing the ___ conditions in the general environment.


A) natural
B) legal
C) technological
D) socio-cultural
E) political

F) A) and C)
G) None of the above

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Footlore Inc. introduced a sophisticated new range of shoes that prevents any type of injury to the wearer's feet. This is an example of a


A) process innovation.
B) product innovation.
C) business model innovation.
D) social business innovation.
E) paradigm innovation.

F) All of the above
G) A) and B)

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Which of the following statements accurately describe the concept of environmental uncertainty?


A) Environmental uncertainty consists of two components - complexity of the environment and rate of change in the environment.
B) High environmental uncertainty occurs when the rate of change in the environment is high and the complexity of the environment is low.
C) Low environmental uncertainty occurs when the rate of change in the environment is low and the complexity of the environment is high.
D) All of the above statements accurately describe environmental uncertainty.
E) None of the above statements accurately describe environmental uncertainty.

F) B) and E)
G) A) and B)

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The Oomph Factor, an online retail firm, owns a patented technology that ensures that its goods and services reach customers on time. The firm also has the ability to develop timely new products. The firm has gained competitive advantage through ___.


A) quality
B) costs
C) flexibility
D) delivery
E) adaptability

F) A) and B)
G) D) and E)

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Socio-cultural conditions in the general environment include ___.


A) philosophy and objectives of the political party or parties running the government, as well as laws and governmental regulations
B) inflation, income levels, gross domestic product, unemployment, and job outlook
C) norms, customs, and social values regarding human rights; trends in education and related social institutions; and demographic patterns in society
D) development and availability of technology, including scientific advancements
E) nature and conditions of the natural environment, including levels of public concern expressed through environmentalism

F) B) and D)
G) C) and E)

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Sustainable development places greater importance on the needs of the present generation than on the needs of future generations.

A) True
B) False

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Fredrick comes up with an innovative range of watches. He has built a prototype and has given it to his friends for checking its feasibility and examining its practical use. According to the Hamel's "wheel of innovation," which of the following steps has Fredrick undertaken?


A) assessment
B) scaling
C) imagining
D) experimenting
E) designing

F) B) and D)
G) B) and E)

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Which of the following illustrates a firm that has achieved competitive advantage through delivery?


A) a firm that uses technology to produce durable products
B) a firm that develops timely new products
C) a firm that has the flexibility to operate successfully in any business environment
D) a firm that makes small financial investments at the time of production
E) a firm that can adapt and change according to the needs of different customers

F) C) and D)
G) C) and E)

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Within the context of Gary Hamel's "wheel of innovation," scaling concerns testing ideas in concept; discussing them with peers, customers, clients, or technical experts; and building initial models, prototypes, or samples.

A) True
B) False

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The initial step of assessing in the innovation process involves commercializing innovation by turning it into actual products, services, or processes that increase profits by improving sales or lowering costs.

A) True
B) False

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Rising labour costs, higher shipping costs, and public criticisms about destroying local jobs can cause global firms to return to their home countries.

A) True
B) False

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Inflation, income levels, and job outlook are part of the socio-cultural conditions in the general environment.

A) True
B) False

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The baby boomers are "digital natives" who grew up in technology-enriched homes, schools, and friendship environments.

A) True
B) False

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The process of using environmental resources to support societal needs today while also preserving and protecting them for future generations is referred to as ___.


A) triple bottom line experiment
B) global warming
C) sustainable development
D) scaling
E) greenhouse effect

F) A) and B)
G) A) and C)

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Offshoring is the return of jobs from foreign locations as companies establish new domestic operations.

A) True
B) False

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Comtrot, a mobile application developer, outsourced the development of an application to a cheaper location in another country. The application would notify users about their blood pressures twice a week. The final product was marketed in the country of Comtrot's origin. Which of the following does this situation demonstrate?


A) disruptive innovation
B) sustainability
C) reverse innovation
D) social business innovation
E) process innovation

F) A) and B)
G) A) and C)

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The specific environment can be described in terms of which of the following?


A) stakeholders
B) persons, groups, or institutions that are affected by the organization's performance
C) the task environment
D) all of the above
E) none of the above

F) B) and E)
G) All of the above

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