Question 1

Active listeners avoid asking questions and making eye contact so that they don't distract the speaker.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is a way for managers to overcome the barriers to communication?

Accepted Answer

A)  feedback
B)  decoding
C)  encoding
D)  filteringE) B) and D)
F) B) and C)

Question 3

How are town hall meetings used by organizations to communicate with employees?

Accepted Answer

Town hall meetings are increasingly popu...

Question 4

Organizational communication that is not defined by the organization's structural hierarchy is known as ________ communication.

Accepted Answer

A)  external
B)  passive
C)  informal
D)  controlledE) B) and D)
F) A) and B)

Question 5

A(n) ________ is a location where Internet users can gain wireless access to the Internet.

Accepted Answer

A)  extranet
B)  LAN
C)  intranet
D)  wi-fi hot spotE) A) and C)
F) B) and C)

Question 6

The communication process is susceptible to noise.

Accepted Answer

A) True 
 B)False

Question 7

The informal organizational communication network is known as the grapevine.

Accepted Answer

A) True 
 B)False

Question 8

Over the years,managers at Wilson's Retail have discovered that the sales staff in the retail areas have the best insights into what customers want and how they shop.Wilson's uses these insights to design its retail spaces and decide which products to stock.To make the sharing of information easier,Wilson's encourages an open communication network,where information flows freely between and among staff and managers.Which of the following communication networks does Wilson's use?

Accepted Answer

A)  chain
B)  wheel
C)  all-channel
D)  downwardE) B) and C)
F) A) and B)

Exam 16: Managers and Communication

A(n) ________ is a location where Internet users can gain wireless access to the Internet.

Correct Answer
verified

How are town hall meetings used by organizations to communicate with employees?

Correct Answer
verified
Town hall meetings are increasingly popu...
View Answer

Which of the following is a way for managers to overcome the barriers to communication?

Correct Answer
verified

Active listeners avoid asking questions and making eye contact so that they don't distract the speaker.

Correct Answer
verified

The informal organizational communication network is known as the grapevine.

Correct Answer
verified

Correct Answer
verified

Organizational communication that is not defined by the organization's structural hierarchy is known as ________ communication.

Correct Answer
verified

The communication process is susceptible to noise.

Correct Answer
verified

Exam 16: Managers and Communication

A(n) ________ is a location where Internet users can gain wireless access to the Internet.

Correct AnswerverifiedShow Answer

How are town hall meetings used by organizations to communicate with employees?

Correct AnswerverifiedTown hall meetings are increasingly popu...View AnswerShow Answer

Which of the following is a way for managers to overcome the barriers to communication?

Correct AnswerverifiedShow Answer

Active listeners avoid asking questions and making eye contact so that they don't distract the speaker.

Correct AnswerverifiedShow Answer

The informal organizational communication network is known as the grapevine.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Organizational communication that is not defined by the organization's structural hierarchy is known as ________ communication.

Correct AnswerverifiedShow Answer

The communication process is susceptible to noise.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified
Town hall meetings are increasingly popu...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified